
Concierge process
How our Seoul medical concierge works
Your VIP concierge listens to your priorities, introduces clinic options with a focus on relevant specialists, and coordinates the support agreed for your visit.
01
Online Consultation
02
Clinic Matching
03
Trip Coordination
Concierge process
Beautinery 6-Step Journey
01
Online Consultation
Tell us your priorities, preferred timing and the help you need. Do not send medical records through the enquiry form or instant messaging.
02
Clinic Matching
We prioritize relevant specialists and discuss suitable clinic options privately, including the questions to ask about credentials, costs and follow-up.
03
Trip Coordination
We confirm the scope, availability and cost of appointments, interpretation, accommodation and transport arrangements in writing.
04
In-Person Consultation
Where agreed, we arrange accompaniment or interpretation so you can ask your questions. The clinician explains the treatment and consent.
05
Procedure Day
We coordinate the practical arrangements agreed for your appointment day. Medical care and discharge instructions come from the clinic.
06
Aftercare
We help relay questions and coordinate follow-up appointments within the agreed scope. Medical concerns go to your treating clinic; urgent symptoms require local emergency care.
Coordination standards
Roles stated clearly
The treating clinic handles medical decisions; the concierge coordinates communication and logistics.
Data & privacy protection
Use the agreed intake channel and review the privacy notice before sharing personal information.
Financial transparency
Ask for clinic, concierge, travel, and optional-service costs to be shown separately in writing.

